Privacy Policy

Introduction

At https://compact-car-body-work.dentrepair-talk.com, we prioritize your privacy and data security. This comprehensive Privacy Policy explains how we handle the personal information of our users and customers, ensuring transparency and compliance with global privacy laws. Our policy is designed to help you understand what types of data we collect, how we use it, and the choices you have regarding your information.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Website: Our primary website located at https://compact-car-body-work.dentrepair-talk.com.
Applications: Any mobile or web applications developed and maintained by us.
Services: Online services offered through our platforms, such as customer support, online forums, and community features.
Products: Physical or digital products we provide, including but not limited to repair kits and educational materials.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides our interactions with users when:

You sign up as an authorized user for our services.
You visit our websites, especially those linked to this Privacy Statement.
You subscribe to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

Account Information: Details required to create and manage your user account, like usernames, passwords, email addresses, and profile pictures.
Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
Financial Information: Data related to your financial status or transactions, such as bank account numbers (if directly provided) or transaction records.
Purchase Information: Product/service purchase history, order details, and shopping preferences.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
Location Data: Information about your physical location when you interact with our services, often collected through GPS or similar technologies.
Feedback: Comments, reviews, ratings, and responses provided by users regarding our products and services.
Social Media Information: User data from social media platforms when you connect or interact with our accounts on these platforms.
Product Information: Details about the products you interact with, including viewing history and product preferences.

We gather this data through various methods: user input forms, account settings, browsing activities, automated tracking technologies (like cookies), and third-party data providers.

Cookies

Cookies are small text files stored on your browser or device to enhance your experience on our sites. We use them for:

Strictly Necessary: Ensuring basic functions of our websites, such as login sessions.
Preferences: Remembering user preferences and settings to provide a personalized experience.
Analytics: Tracking site usage and gathering statistical data to improve our services.

You can manage your cookie preferences through our Cookie Manager, allowing you to control which types of cookies are set on your device.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data to prevent re-identification.

Security Measures

To protect your personal data, we implement robust security measures:

Encryption: We use encryption protocols to secure data during transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
Access Controls: Only authorized personnel have access to sensitive data, and their access is regularly reviewed.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us at the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Request the deletion of your data, subject to legal exceptions.
Restriction: Limit our processing of your data under certain circumstances.
Portability: Receive a copy of your data in a structured format for use with another controller.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Be free from discriminatory practices based on personal data exercises.
Appearances/Complaints: File appeals or complaints with our privacy team or relevant regulatory authorities.

To exercise these rights, please contact us using the details provided in the ‘Contact Information’ section below. We will respond to your requests as quickly as possible and within legal timeframes.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified on our website, and updated policy versions will be made available upon request.

Contact Information

For any questions regarding this Privacy Policy, to exercise your data rights, or if you have concerns about our data handling practices, please contact us:

Email: [email protected]
Postal Mail: Compact Car Body Work, [Address], [City, State/Province, Zip Code]